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FAQ

Q: How do I pay for my purchase?
A: We only can accept PayPal, T/T and Western Union
 
Q: How long will it take until my wedding dress is delivered?
A: Our normal making time is 20–25 days after we receive the payment, but we also provide 15 days rush order service at additional charge of USD $30.
 
Q: Which delivery company do you use? And what is the shipping cost?
A: We use EMS and TNT for all of our shipping to anywhere in the world. It costs $40 for each item and usually it takes 3-6 days to the destination by TNT while 5-8 days by EMS.
 
Q: Can I get a better price if I order more dresses?
A: Please contact with us, we will directly use e-mail to reply. We would like to make them for you, and give you a better price.
 
Q: What materials do you usually use on your wedding dress products?
A: Fabric: Taiwan made high quality thick bridal satin (4811 & 395 satin). If you are familiar with wedding dress industry, then you should know that those top brand names such as Maggie Sottero, Lady Roi, etc. use the same or similar bridal satin. Other fabrics we use include chiffon, taffeta, 2080 organza, etc.
Beadings: For rhinestones, we only use Swarovski Crystals and Czech Diamonds. For other beads: we only use Japan made MATSUNO glass beads, bugle beads, seed beads, etc. MATSUNO beads are the best quality beads in the industry.
Dresses made of cheap material will turn dark and yellow after they are stored over 3 months. For our dresses, even if storing them for 5 years, color will not change.
 
Q: Will I be required to pay import duty by my country's Custom House?
A: Based on our past experiences, most of the countries do not charge import duty on low volume personal import, but if import duty is charged, the customer will be required to pay for it.

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